Shipping And Returns

Shipping & Return Policy

Effective Date: 16th August 2025
Operated by Fortune Opticals

At MR-OPTICAL.COM, we strive to deliver quality eyewear products across India with speed and care.

Shipping Coverage: We offer pan-India shipping.
Dispatch Time: Orders are usually dispatched within 24 to 48 hours of order confirmation.
Delivery Timeline: Estimated delivery time is 2 to 7 business days, depending on the location.
Shipping Charges: Free shipping is available on all orders across India.
Shipping Partners: We work with multiple trusted courier services to ensure smooth and timely delivery.

We want you to love your purchase, but if something isn’t right, we’re here to help.

Return Window: We offer a 5-day return policy from the date of delivery.
Eligibility:
- The product must be unused, undamaged, and in its original packaging.
- All accessories, tags, and protective films (if any) must be intact.
Return Shipping: We will arrange and bear the cost of return pickup/shipping.
Refunds: Once the returned item is inspected and approved, we will issue a full refund to your original payment method.
Non-Returnable Items: Used products or products with damaged packaging are not eligible for return.

For return requests, please reach out to our customer support within the return window:

MR-OPTICAL.COM – Fortune Opticals
📧 Email: support@mr-optical.com
📞 Phone: 9205751166
📍 Naya Bans, Fatehpuri, Delhi – 110006