Terms and Condition

Terms & Conditions

Effective Date: 16th August 2025

Welcome to MR-OPTICAL.COM, operated by Fortune Opticals. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.

1. General Information

The website www.mr-optical.com is owned and managed by Fortune Opticals.
All products, content, and services offered on this website are subject to these Terms & Conditions.
We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We make every effort to display product details, images, prices, and availability as accurately as possible.
However, minor variations may occur due to lighting, screen resolution, or manufacturing updates.
Prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes.

3. Orders and Payments

All orders placed are subject to availability and confirmation.
We reserve the right to cancel any order for any reason, including stock availability or pricing errors.
Payment must be made through our secure payment gateway at the time of order.
Once an order is placed, it cannot be modified. You may cancel before dispatch by contacting our support team.

4. Shipping & Delivery

We ship pan-India with free delivery.
Orders are dispatched within 24–48 hours, with estimated delivery within 2–7 business days.
Shipping is handled by trusted third-party logistics providers.

5. Returns & Refunds

We offer a 5-day return policy from the date of delivery.
Products must be unused and in original packaging.
Refunds will be initiated after we receive and inspect the returned item.
MR-OPTICAL will bear the cost of return shipping.

6. Intellectual Property

All content on this website, including logos, product images, text, graphics, and design elements, is the property of MR-OPTICAL.COM and may not be used without permission.
Unauthorized use may result in legal action.

7. Limitation of Liability

MR-OPTICAL.COM and Fortune Opticals are not liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.
Our maximum liability in any circumstance will be limited to the purchase price of the product in question.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy, which is an integral part of these Terms & Conditions.

9. Governing Law

These terms shall be governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts located in Delhi, India.

10. Contact Us

If you have any questions or concerns regarding these terms, please reach out to:

Fortune Opticals
📍 Naya Bans, Fatehpuri, Delhi – 110006
📧 support@mr-optical.com
📞 9205751166